10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
The CVA exam has 100 questions and runs 2 hours.
These 10 free CVA questions are organized by exam domain, so you can see how each part of the Certified in Volunteer Administration blueprint is tested. Reveal the answer and explanation under each question.
A nonprofit is considering a new volunteer service. Staff capacity, supervision resources, and risks have not been assessed. What should the volunteer administrator do FIRST?
Correct answer: B - Assess organizational readiness and capacity
Before launching a volunteer initiative, which element provides the strongest foundation for evaluating success?
Correct answer: B - Goals, objectives, benchmarks, and evaluation measures
A volunteer administrator designs outreach messages, selects communication channels, implements the plan, and reviews results. Which competency is demonstrated?
Correct answer: B - Advocating for volunteer involvement
A volunteer role involves transporting vulnerable clients. Which screening approach is most appropriate?
Correct answer: A - Use screening requirements based on role-related risk
Applicants frequently misunderstand a volunteer role and withdraw early. What is the best improvement?
Correct answer: B - Improve the volunteer position description and expectations
A volunteer completes general orientation but needs specialized skills for an assignment. What should occur next?
Correct answer: A - Provide role-specific training
Volunteer files contain personal information and service history. Which practice best protects volunteers?
Correct answer: B - Maintain secure records with appropriate controls
A program director needs evidence for a funding request. Which information is most useful?
Correct answer: A - Volunteer service statistics and program outcomes
Staff members are frustrated because volunteers do not understand expectations. What should the administrator do first?
Correct answer: A - Train staff on working with volunteers
A volunteer repeatedly fails responsibilities after feedback and coaching. What is the appropriate response?
Correct answer: B - Use corrective-action procedures consistent with policy
The CVA exam also covers these domains. Drill them in the full free practice test:
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